First, call your local police department and make a report. If your vehicle needs towed, give Rupple's Towing a call at (330) 837-8000 and advise them to bring your vehicle to Elite Auto Body. Call your insurance company and make a claim, even if you are not at fault. Informing your insurance company can potentially help you get your claim handled much faster in some situations. If your vehicle can be driven, bring it over to our shop and let us write you an estimate for the damages.
By state law, you are not required to get more than one estimate for your vehicle.
You are not required to go to a repair facility that your insurance company suggests. State law allows you to choose the repair facility you may use for your repair. However, in some situations in order to obtain an insurance estimate, you may be required to take your vehicle to a certain repair shop to visit with an insurance adjuster only.
We will review the insurance company's estimate. In many instances, additional damage may not be determined until the vehicle is disassembled. Once the vehicle has been dropped off for repairs, we will disassemble the vehicle, re-write the estimate and submit a supplement to the insurance company for approval.
If your vehicle is towed to Elite Auto Body, we will pay the initial tow bill. The tow bill will be added to the final estimate and submitted to the insurance company for payment.
If you are required to pay a deductible, it is to be paid after the repairs are completed and when you pick up your vehicle.
It is unethical and unlawful to modify an estimate to save the deductible. A reputable collision repairer would not suggest that they can save your deductible.
The usage of alternative parts on an estimate cannot be dictated by the collision repairer. If the policy of the insurance company states that the use of alternative parts can be used, their estimate may include those parts and their respective pricing. However, specific programs are available from manufacturers that allow Elite Auto Body to purchase some OE parts at a discounted price, allowing us to use the OE part instead of an alternative part on your vehicle.
Call: (330) 479-8928
- 116 Perry Drive NW, Canton, OH 44708
- Monday - Friday: 7:00AM to 5:00PM
Closed Saturday and Sunday
Closed 12:00PM to 1:00PM daily